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Is NASCAR Missing the Mark with Social Media?
Dec 31st, 2010 by Journo

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Do you follow NASCAR on Twitter? I noticed this week, in comparison to other sports sanctioning bodies, NASCAR’s Twitter following is pitiful (TC and I would take in a second though).

Consider this:

  • NASCAR has 31,708 followers
  • The NFL has 1,839,492 followers
  • The NBA has 2,204, 132 followers
  • MLB has 1,055,408 followers
  • The NHL has 476,275 followers
  • Michael Waltrip has 46,201 followers

So the question with the Twitter accounts becomes, is there a correlation between follower count and the popularity and quality of an account, and if so, why is NASCAR’s account getting beat by even retired drivers of the sport? Is it inadequate, or are NASCAR’s fans just not so engaged with the technology?

I suspect its a mixture of both.

Move to Facebook and NASCAR is still behind. While they do much better, NASCAR with well over 1 million likes,  still finds itself behind most of its counterparts.

They don’t have a YouTube account for video content, and short of the blogs and forums on their own website, are not otherwise engaged in social media.

The content on these pages is neither earth shattering nor unengaged. It appears to me they do a better job communicating directly to fans through Twitter than other leagues, but they’re perhaps not getting the full value out of the medium.

I think to some extent they recognize that too. With their announced reorganization of the public relations department, they will be adding a director of social media and presumably a staff member or two to work on them. Social media presents a golden opportunity to address your key public right where they live and build that very important brand affinity – and right now for NASCAR, building and maintaining brand affinity is vital.

So what do you think about NASCAR’s social media efforts? Could they better? Would you to see when doing different things? Do you want them to use it as an aggregator for press releases? Let us know what you think!

TheNASCARInsiders.com

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NASCAR’s Perception Problem
Jun 1st, 2009 by Journo

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I think I should probably just start a problem series. I have been writing about it a lot lately. But I digress…

At the beginning of the season many in the media would have had you believing the world was crashing in on us. They were predicting empty race tracks, fleeing sponsors and failing teams.

Well six months into the year and four months into the season, things aren’t quite as bad as many predicted. Sure a couple teams have folded (the No. 8 car and No. 28 car), the independents are starting to struggle, and sponsors aren’t quite clamoring to spend tens of millions of dollars in the sport, but are things really that bad?

For the last several months everyone has been screaming about television ratings. Yeah they’re down, but if you look at them compared to other sporting events and programming, the sport really isn’t doing too bad. I unfortunately don’t have easy access to the Nielsen ratings, so I am working with what I can find online, but consider this: an average NASCAR race (not the 500 or another big race) does just as well as the NBA Finals did last year. They averaged about 9 million viewers.

That number is also big enough to beat a lot of primetime programming on major networks (not including Greys Anatomy or CSI of course). It also beats the hell out of the top rated cable programming.

Take a look at some older Nielson ratings and compare it to NASCAR this year. They’re down, but they’re no means bad.

The Chicken Littles are also pointing to the down attendance at the tracks. Now if you take the track estimations and subtract 30 to 40,000 (which is probably closer to the truth at some of these places) they are still nothing to scoff at. Any sport would give anything to have 100,000+ fans at their events every week. NASCAR is crying about it.

Sure it’s not the sell-out crowds we got just a few years ago, but still it is very good. The Super Bowl this year had just over 71,000 in attendance. With the exception of some of the smaller tracks, NASCAR easily beats that week in and week out.

Now I know what you’re saying, if there was a football stadium big enough (the new Cowboys stadium perhaps) they would have NASCAR-like attendance for the Super Bowl and that’s probably true (NASCAR couldn’t hope to have the TV viewing audience though), but the fact that NASCAR does that good every week is a very good thing.

So now that we’ve established things really aren’t that bad, I ask you, what is different between this sport and others?

The answer is the negative media attention on the sport.

Baseball attendance has been down and NHL and IndyCar TV ratings have been mediocre on Versus, but you don’t hear their respective press corps bashing the sport. In fact it’s quite the opposite. I have read several stories about how positive everyone is about the Versus ratings despite the fact the ratings have been cut in half for some events and how MLB is looking forward to a jump in attendance once the summer hits.

I feel like this sky is falling mentality has created a very negative perception of the sport by not only the general public but by the fans. I think much of the anxiety fans are feeling and another reason why they aren’t tuning in is the fabricated negativity. When you are reading every other day about how bad things are, or how bad things are going to be you’re going to start to believe it. I know NASCAR is attempting to combat this, but they can only do so much.

Things aren’t quite as great as they have been in previous seasons, there is no denying that, but are things really that bad?

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